7 posts tagged with "AI GTM"

The next GTM AI failure mode will not look dramatic.

It will look like work that technically happened, but cannot be trusted.

An agent researched an account, but nobody can see which source changed the qualification decision. A lead moved forward, but the buyer context is missing. A draft was generated, but the premise is not tied to evidence. A campaign step is marked complete, but the exception that should have stopped it never surfaced.

The failure is not that AI did nothing. The failure is that the workflow cannot explain what happened.

Truebase is a GTM workspace where teams describe outcomes and agent workflows use reusable skills, business data, and structured review steps to get work done.

This blog is where we will publish practical notes on building and operating that system.

HubSpot vs Salesforce may be becoming the most interesting battle in GTM.

For a long time, the framing was simple. Salesforce was the enterprise CRM. HubSpot was the SMB and mid-market CRM.

That framing is starting to feel outdated.

The new battle is not just CRM vs CRM. It is the battle to become the operating layer for GTM teams.

That means the system that connects customer data, account signals, buyer context, AI agents, and human review into one repeatable motion.

The most valuable person in the AI era may not be the deepest specialist.

It may be the person who can manage the most context across disciplines.

For years, building something required a full cross-functional team.

A product manager to define the problem.

A designer to shape the experience.

An engineer to build it.

A QA person to test it.

A marketer to position it.

A growth person to distribute it.

A leader to keep everyone aligned.

For years, I made a deliberate bet: the browser was my operating system.

Mail, Slack, docs, spreadsheets, passwords, bookmarks, writing tools, all of it lived in the browser.

It made my laptop feel almost disposable.

My real work environment was not the machine. It was the browser state.

That model was incredibly powerful in the SaaS era.

The most valuable data in AI may no longer be on the public internet.

A few years ago, public internet data was the prize. It was human, messy, massive, and still largely untapped.

Now a growing share of the web is AI-generated. The public layer is getting flatter, and in many places, less original.

At the same time, our behavior is changing. We are feeding these systems everything: docs, chats, images, spreadsheets, notes, memory, and context.

More context in, better output out.

That shift is already visible in the data. Microsoft's 2024 Work Trend Index, based on 31,000 people across 31 countries, found that 75% of global knowledge workers use AI at work and 78% of AI users bring their own AI tools to work. McKinsey's 2025 State of AI survey found that 88% of organizations report regular AI use in at least one business function, but only about one-third say they have begun scaling AI programs.

While we are all prompting away with AI chatbots, one positive habit is emerging: context building.

Good prompting starts with giving the full picture.

That usually means pulling together the emails, docs, chats, meeting notes, and everything else that matters.

In the process, you are forced to slow down, reflect, and reconstruct the situation.

That alone is powerful.